Questions? We have answers! Below find the burning questions we get asked most regularly — just click the question to reveal the answer.

Not finding the info you need below? Contact the volunteer department at or 780-409-1922.

Read about our Volunteer Program in general:

About our Volunteer Program

Or, read over our team descriptions and apply now:

Volunteer Teams

New Volunteers

Have a read through the team descriptions and if you’re still not sure get in touch! Contact us at or 780-409-1922 and we will help you pick the right team for you.

Absolutely. Give us a call at 780-409-1922 and one of the volunteer department staff can talk you through the online application. We do receive a high volume of calls so if you’re able to apply online we would ask that you give it a try first.

If you’d like to arrange a chance to apply with a staff member’s support we’d be happy to help. Please contact us at or 780-409-1922 to schedule an appointment with a member of the volunteer department.

Outside of the Festival, the volunteer department is based in the ATB Financial Arts Barns, 10330 84th Avenue, T6E 2G9.

The volunteer department receives a high volume of applications in the run up to the Festival and it takes us time to process and approve all 1,200+ applications! We aim to approve your application within two weeks from the date of submission – your patience is greatly appreciated!


When you submit your initial application for the festival you should receive an automated email message instantly with more information. If you have completed your form and clicked “submit” but have NOT received that initial email, let us know! We can confirm if your application has been received and is in our system for processing. Contact us at or 780-409-1922 for more information.

Once your application has been approved by the volunteer department it will be passed to one of our Volunteer Team Leaders. They are your main point of contact for scheduling. If you are having any problems with self-scheduling, please call or email them for assistance. If you don’t know your Team Leaders contact information, give us a call at 780-409-1922 or email us at for more information.

We ask support workers/aide organizations to complete an individual application for each of their clients. There is a section where you can provide more information on the individual volunteer’s needs and preferences.


The volunteer department is here to support and guide volunteers with accessibility needs through the application process and help them find the role that is the very best fit for them. If you’d like to schedule a chat with one of the staff before applying – give us a call on 780-409-1922 or email us at for more information.

The Fringe welcomes volunteers with disabilities on all teams. To find the team and role that would ensure you have the most fun and satisfying volunteer experience, get in touch to talk through the possibilities with the volunteer department. We will talk through your needs, your skills, any possible modifications, and your favourite activities to find the perfect team for you!

Please contact the volunteer department at or 780-409-1922 to talk through the possibilities.

Absolutely! The following teams accept volunteers that are 14+: Front of House, Information Services, KidsFringe, and Multimedia. The following teams will accept volunteers that are 16+: Ambassadors, Box Office, Kitchen, and Volunteer Headquarters.

Unfortunately all Fringe computers are in use by staff, but the Edmonton Public Library has computers available for use in any of their 21 branches.

Please contact your Team Leader or the volunteer department immediately via phone or email. You may contact the volunteer department by calling 780-409-1922 or emailing us at

Returning Volunteers

Yes! As our Festival continues to evolve and change, so do our volunteer teams. This year our Ambassadors, Beer Tents, and Front of House Teams have made some changes. Please check out the teams’ description for more information.

All volunteers are required to submit a new application each year and teams are filled on a first come basis. We do not hold spots on teams for former volunteers. If you would like to volunteer on the same team as last year, we recommend submitting an application as soon as possible to secure your spot.

Volunteers are welcome to apply to any team, as long as they meet the team-specific requirements. If you would like to switch to a different team this year, all you need to do is complete the application form for the team you’d like to join.

If you volunteered with the Fringe Festival in 2017, 2018, or 2019, you will have an existing (formerly account. Please use this existing account to apply for the 2020 Festival. DO NOT make a new account.

To use your existing account to apply, enter your username and password in the box that says I already have a username. This box will appear immediately after you click on the Fill in an Application button for the team you are applying to.

You may have an existing (formerly account if you volunteer with other festivals or organizations. If you already have an account, you may use the same account to also sign up to volunteer with the Fringe Festival. 

If you do not have an existing account, you will have to create a new account. Please follow the same steps as if you were a new applicant. 

To recover your username or rest your password as a returning volunteer, click on Forgot your username or password? within the I already have a username box. This box will appear when you clock on the Fill in an Application button for the team you are applying to. Follow the instructions on the page to recover your username or to reset your password.

If you’re having trouble, contact us at or 780-409-1922 and we can assist you.


Youth and Guardian Waiver

If you are under 18 years of age or have a legal guardian, you must complete and attach a signed waiver to your application. The waiver can be accessed here or through a link in the application form.

Youth & Guardian Waiver

Fringe Festival Volunteer Handbook

The volunteer handbook contains all the important information you need to know about being a volunteer with the Fringe Festival. The 2020 handbook will be available closer to the Festival.

Volunteer Handbook

Volunteer Policy and Procedure Manual

This manual covers all Fringe Theatre Volunteer Department policies and procedures.

Volunteer Policy & Procedure Manual

Volunteer Disciplinary & Grievance Procedure

This document outlines the procedures that Fringe Theatre follows to respond to volunteer disciplinary action and the grievance tools available to volunteers.

Volunteer Disciplinary & Grievance Procedure

Volunteer complaints or grievances can be submitted through our online form.

Make a complaint or raise a grievance here