Position: Coordinator of Volunteer Engagement
Position Type: Contract
Compensation: $18/hr for 20 hrs/week in March & April and 40 hrs/week May to October (1,200 hours total)
Anticipated Start Date: March 6, 2023
Anticipated End Date: October 29, 2023
Reports to: Manager of Volunteer Engagement
The Coordinator of Volunteer Engagement is an integral member of the Volunteer Department at Fringe Theatre. Reporting to the Manager of Volunteer Engagement, this position is responsible for supporting and implementing Fringe’s volunteer engagement strategy, including role design, risk management, recruitment, screening, orientation and training, supervision and support, recognition, and reporting. The Coordinator of Volunteer Engagement strengthens the relationship between volunteers and Fringe Theatre to support the mission and operations of the organization.
Is it you we’re looking for?
You’re a true people person. You value the importance of volunteerism in building community. Bringing people together in celebration and support of the arts is a passion. You offer exceptional customer service and champion radical hospitality. You think strategically and communicate clearly. You’re comfortable communicating in a variety of ways, including in-person, over the phone, over email, and in large group settings. You have phenomenal attention to detail and time management skills. You are willing to give and receive constructive feedback. You can manage multiple projects with exact deadlines. You highly value collaboration and love working as part of a big, creative team full of big, creative personalities. You thrive in an evolving environment where no two days are the same. You understand the importance of stakeholder engagement and retention. You bring an open and positive energy to everything you do. You’ve got a great sense of humour and desire to make the arts industry (if not the world!) a better place. A love for Fringe, live theatre, and the local arts scene helps, too.
In collaboration with the Manager of Volunteer Engagement, the Coordinator of Volunteer Engagement will:
- Serve as a liaison between Volunteers and other Fringe stakeholders including staff, artists, patrons, donors, sponsors, and clients;
- Recruit Volunteers, screen Volunteer applications, and support Volunteer team placements, onboarding, training, scheduling, and evaluation;
- Understand all Volunteer policies, procedures, and programs, and implement them as required;
- Advocate for the need of Volunteers and ensure their perspective and ideas are reflected in the organization by involving them in decision making processes;
- Develop, design, and deliver Volunteer orientation and training, including identifying new opportunities for training and professional development within Fringe’s commitments to 35//50, Anti-Racism, and Safer Spaces;
- Ensure Volunteers feel appreciated and valued for their work with Fringe Theatre through the development and support of formal and informal recognition initiatives;
- Supervise, support, and evaluate Volunteer program initiatives, including on-site supervision and support of Volunteers during Festival; responding to inquiries, concerns, incidents, and disciplinary issues should they arise; and gathering feedback from Volunteers through formal and informal channels like meetings, surveys, focus groups, conversations etc.;
- Support the overall efficiency, effectiveness, and evolution of the Volunteer program;
- Certification in Volunteer Administration (CVA) considered an asset; and
- Must provide a Vulnerable Sector Check including a Police Information Check (cost to be covered by Fringe Theatre).
This is a contract position. While our usual hours of operation are Monday – Friday, as a busy cultural space supporting more than 500 events year-round and as the producers of the largest, longest running Fringe Theatre Festival in North America, there is an expectation that staff are reasonably available evenings and weekends based on season and Festival event activity.
Please submit your cover letter and resume using the form below. The deadline to apply is Monday, February 13 at 5pm MST.
The ideal candidate has training and at least a few years’ experience in volunteer coordination and/or as an active volunteer in the community. If you have the drive but not the years’ experience, still throw your hat in the ring. We want to work with someone passionate who wants to learn. We thank everyone who applies, but only those selected for an interview will be contacted.
Questions? Please reach out to email@example.com
At Fringe Theatre, we foster artists. We nurture audiences. We take chances. Fringe Theatre cultivates safer spaces for brave ideas and big artistic risk.
Since its very beginning, Fringe Theatre has been the meeting place where experience, perspective, diversity, and passion are explored, uplifted, and celebrated. Representation onstage, backstage, in the Front of House and Box Office, in our administrative spaces, and in our mentorship and training programs matters. The future of theatre in Treaty 6 is equitable, diverse, inclusive, and accessible. We believe representation within our organization will lead to greater equity, diversity, inclusivity, and accessibility in our community.
We are a collaborative, playful, creative, flexible, hard-working team where big ideas and out-of-the-box approaches are encouraged. We know you have a big, beautiful, busy life outside of Fringe and we will do everything in our power to honour your humanness beyond the great work you do with us.
Our base of operations is the Fringe Theatre Arts Barns in Edmonton, AB (10330 84 Avenue). Our hours of business are typically 9am – 5pm Monday – Friday, though as a busy cultural space supporting more than 500 events year-round and as the producers of the largest, longest running Fringe Theatre Festival in North America, there is an expectation that staff are reasonably available evenings and weekends based on season and Festival event activity.
Employees are expected to uphold and champion Fringe’s Safer Spaces and Anti-Racism programs and abide by our Code of Conduct.
We believe in care and kindness above all else – we’re all in this together. Fringe Theatre is a mask-friendly workplace where personal choice is respected.